Lender FAQs

Discover answers to your most frequent credit questions!

About VantageScore
How is VantageScore able to score more people?

VantageScore 4.0 uses proprietary machine learning techniques to develop scorecards for consumers with limited credit histories. These consumers are not scored by other conventional models, which require a consumer to have a minimum of six months of credit history in their credit file, or an update to their credit file at least once every six months.

Who owns VantageScore?

VantageScore is an independent joint venture of the three Nationwide Consumer Reporting Agencies (NCRAs): Equifax, Experian and TransUnion. VantageScore Solutions, LLC is the independently managed company that holds the intellectual property rights to VantageScore.

Who uses VantageScore credit scoring models?

More than 3,400 companies used 27 billion VantageScore credit scores between January and December 2023, according to a report conducted by Charles River Associates. Eight of the top 10 U.S. banks, and 30 of the top 50 banks use VantageScore credit scores. Usage of VantageScore is widespread across loan types. The top 10 card issuers accounted for approximately 78% of the usage of VantageScore credit scores among card issuers.

Please reference our 2024 Market Adoption Study.

Why should a lender use VantageScore?

Stronger Predictive Performance

VantageScore is at the cutting edge of predictive data analytics insights, thanks to its sophisticated model architecture and innovative use of data. The VantageScore 4.0 model includes the use of trended credit data and machine learning to drive predictive performance. VantageScore provides more precise decision making, enabling more credit application approvals while reducing potential defaults.

Score More People

VantageScore allows lenders to assess approximately 33 million more consumers than other conventional credit scoring models. More than 10 million of these newly scored consumers have scores of 620 and above, making them potentially eligible for mortgages.

Closing the Homeownership Gap

Home equity is the lifeblood of wealth creation in the U.S. economy. With VantageScore, lenders can reach approximately 10 million more borrowers with credit scores above 620. By providing mortgage finance opportunities to underserved but creditworthy borrowers, lenders can begin to address the widening homeownership gap in America.

More Consumer-Friendly

VantageScore has been proud to pioneer the use of rental, telecom, and utility data and the exclusion of medical collection accounts in credit scoring models. These consumer-friendly features also help lenders by giving them a clearer, more comprehensive picture of the creditworthiness of their borrowers.

For more information, see Our ModelsKey Benefits, and VantageScore 4.0.

VantageScore Credit Scoring Models
Are rent and utility payments included in VantageScore 4.0?

When reported to the three nationwide consumer reporting agencies (NCRAs), all VantageScore models use rent and utility payment information in the calculation of a person’s credit score. By using this data, our models increase the amount and variety of information used to assess a person’s creditworthiness.

For more information, see our white paper on advantage of adding rent and utility data.

Are VantageScore models still performing well given recent events?

VantageScore constantly reviews model performance and publishes an annual assessment of our models. Our last assessment demonstrated that VantageScore 4.0 outperforms prior versions of VantageScore models as well as other benchmark NCRA scoring models within Originations and Account Management. This performance is observed overall as well as across all major product categories, including Bankcard, Auto, Mortgage and Personal Installment Loans. See the most recent assessment here: 2023 VantageScore Model Assessment.

If you need help with an earlier model version, your credit bureau relationship manager can provide you with performance data. If you need help getting in touch with a credit bureau, please complete the contact form below and a VantageScore team member will help you find the right people to speak with.

Do VantageScore models perform as well as other models?

VantageScore models feature advanced segmentation and model building techniques. These signature techniques result in meaningful filtering of consumers, giving lenders the ability to optimize credit decisions from account acquisition through the customer life cycle.

Increasingly, lenders have chosen to switch to using VantageScore 4.0 and subsequent models to underwrite and manage their customer portfolios.

Does the model meet fair lending requirements?

VantageScore regularly reviews model performance and publishes an annual assessment of our models. Our annual reviews include an assessment of statistical bias. To test for equal treatment, VantageScore conducts formal statistical tests based on anonymized historical data sets to determine if consumers with similar scores have similar default rates. These tests are performed on all VantageScore model versions and demonstrate that there is no statistical bias in VantageScore credit scores with respect to any protected groups.

How does the model handle credit inquiries?

The VantageScore 4.0 model counts inquiries that appear in your credit file within a 14-day window as a single inquiry. This ensures that consumers who are shopping around for a favorable rate are not treated as if they are applying for multiple credit products.

How does VantageScore use machine learning?

Data scientists at VantageScore use machine learning to closely examine the credit histories of consumers often overlooked by lenders due to lack of credit history. Machine learning—a type of artificial intelligence that lets computers learn from data, identify patterns and automatically make decisions—was used to research predictive data relationships between these consumers, which resulted in a static model that can assign a predictive score for 94% of the adult population.

How was the model developed?

VantageScore 4.0 was developed using consumer behavior data from 2014 to 2016. VantageScore obtained 15 million anonymized consumer credit files from each of the three nationwide consumer reporting agencies (45 million in total), and assessed the data to identify whether borrowers ultimately defaulted within 24 months.

VantageScore’s data science teams developed rich data attributes from the credit file and assessed the information for its ability to predict default.

Finally, we used the most powerful attributes to segment the consumer base and combined to calculate a credit score that ranks consumers by probability of default.

What behavior contributes to a high or low credit score?

The VantageScore model looks at consumer behavior across six categories: payment history, utilization, age and mix of credit, new credit, balances and available credit. Each category’s contribution to the overall score is determined by assessing how particular behavior has impacted the rate of default. VantageScore creates educational material to help consumers understand the impact of their behavior. Lenders or other prospective model users can review our model white paper.

What is a Tri-Bureau model?

A tri-bureau is a single model that operates on consumer credit data at all three nationwide consumer reporting agencies, or credit bureaus.

VantageScore’s patented characteristic-leveling process considers data records from each bureau more consistently than conventional credit scoring models, despite differences in the ways those records are stored. This process results in an unsurpassed ability to align credit scores across all three bureaus. Score consistency is tested annually as part of our model performance assessment.

What is the probability of default for a particular credit score?

VantageScore model users, and prospective users, can obtain odds charts that list the observed relationship between VantageScore credit scores and probability of default from their credit bureau relationship manager. If you need help, please complete the contact form below and a VantageScore team member will help you contact the right relationship manager.

What was the rationale for removing medical debt from VantageScore 4.0?

As of July 2022, medical collections that are paid or are younger than one year were removed from credit files. In May 2023 the nationwide consumer reporting agencies (NCRAs) removed medical collections with an original amount of less than $500. In order to reflect these changes, VantageScore stopped using medical debt or medical collection information in the calculation of VantageScore 4.0 credit scores in January 2023.

VantageScore performed thorough analysis around the impact on model predictive performance and consumers. Given minimal effects on predictive performance and benefits to borrowers, VantageScore decided to remove all medical collections from the VantageScore 4.0 calculations. This decision has been widely supported and the White House has signaled that it intends to remove medical debt from use in all federally granted loan products.

For more information, see our White Paper on medical debt and the changes to VantageScore.

VantageScore Implementation
Has VantageScore 4.0 been utilized in an asset-backed securitization?

VantageScore 4.0 is routinely used as the primary credit score to help establish the risk of the offerings – approximately $4.3 billion to date. The largest number of offerings occurred in 2020 and 2021, representing $1.6 billion in total deals backed by a VantageScore 4.0 brought to market. 2021 to 2022 saw a significant increase size of deals that included VantageScore 4.0, with $2.8 billion in ABS offerings going to market.

For more information on capital markets, see the latest research study conducted by FTI here.

Have regulators approved VantageScore?

Since its launch in 2006, VantageScore has achieved widespread recognition within the regulatory community. Regulators have explicitly stated that choice in the credit score marketplace should be protected.

VantageScore has achieved recognition with each of the following Federal Regulators:

  • Office of the Comptroller of the Currency
  • Federal Housing Finance Agency
  • National Credit Union Administration
  • Federal Reserve Board
  • U.S. Department of Housing and Urban Affairs
  • Federal Housing Agency
  • Federal Trade Commission
  • Consumer Financial Protection Bureau
Are there industries currently using VantageScore 4.0?

Annual market adoption studies confirm that VantageScore credit scores continue to be used across the entire lifecycle of consumer lending and across every relevant category.

The most recent report indicated that in the 12-month period between January and December 2023, over 3,400 companies used 27 billion VantageScore credit scores. This represents a 42% increase in the number of scores when compared to a similar 2023 study.

More information from the VantageScore 2023 market adoption study is available here.

For more information on capital markets, see the latest research study conducted by FTI here.

How do capital markets participants feel about VantageScore?

VantageScore commissioned FTI Consulting to do a study into the use of credit scores in the capital markets. The study revealed that participants welcomed credit score competition and are open to use a range of methods to assess portfolio credit quality. A full copy of the report is available here: FTI Consulting Research.

How do I use VantageScore models?

Lenders and other organizations interested in using VantageScore credit scoring models should speak with their credit bureau relationship manager at Equifax, Experian or TransUnion. If you need help getting in touch with a relationship manager, complete the contact form below and a VantageScore team member will be in touch to help you .

How should VantageScore model users display VantageScore to consumers?

Organizations that want to share the VantageScore credit score with their customers should follow the VantageScore brand guidelines. A copy of the guidelines can be obtained from your credit bureau relationship manager. If you need help getting in touch with a credit bureau then please complete the contact form below and a VantageScore team member will help you find the right people to speak with.

How will my business be impacted by migrating to VantageScore?

Lenders often work with their credit bureau partners to assess the impact of changing credit scoring model before they complete a migration. VantageScore has published white papers and fact sheets describing common strategies that lenders follow when they change credit scoring models: Lender Strategies.

Where can I find information about migration?

To learn more about migrating to VantageScore 4.0 and best practices when using a new credit score, download the VantageScore migration playbook. Interested in discussing migration? Contact us.

VantageScore Digital Tools
Are there tools that exist to help understand the value of VantageScore 4.0?

VantageScore has a number of tools that market participants will find helpful to understand the power and potential of VantageScore 4.0.

The first is Inclusion360®, the groundbreaking, open access, and interactive analytics platform that uses comprehensive data sets to uncover previously underserved consumers by geographic market. Inclusion360 data helps consumer credit-industry stakeholders gain insight needed to reach creditworthy consumers in communities that conventional credit scores may not include.

RiskRatio is a tool that provides lenders and those in the capital markets the ability to view and refresh the relationship between credit scores and default rates (measured by delinquency of 90 days or more over 24 months period) at different points in time for originations, as well as for existing accounts. This information provides stakeholders important insights to help manage their portfolio risk.

For example, by using the tool, stakeholders can see that consumers in the VantageScore Near Prime (621-640) credit score band had a 55% decrease in default risk when comparing the sample population from March 2009 (stress period) to March 2020 over the 24-monthperformance window in each time period.

CreditGauge provides critical insights including the U.S. consumer average VantageScore® credit score, as well as key consumer credit metrics that underpin the VantageScore® credit scoring model such as delinquencies, balance-to-loan ratios, and new account openings. Consumer credit trends are provided at a national level as well as by generation, income levels and loan types (e.g., credit card, personal loans, auto loans and mortgages).

MarketGain is a leading-edge analysis that provides data and insights to lenders and fintechs about increasing their addressable market through the implementation of VantageScore 4.0.

What Are the reason codes for VantageScore models?

VantageScore maintains a public list of all reason codes on a purpose-built website, reasoncode.org, to help consumers understand how they can improve their credit scores.

Model users can get a full list of model reason codes and the model user guide from their credit bureau relationship manager. If you need help getting in touch with a relationship manager, complete the contact form below and a VantageScore team member will help you.

Buy Now, Pay Later Loans
How do Buy Now, Pay Later (BNPL) purchases impact a consumer’s VantageScore credit score?

‘Buy Now, Pay Later’ loans extend credit to consumers for a retail transaction that is repaid in four (or fewer) installments. While many types of products refer to themselves as ‘Buy Now, Pay Later,’ this answer specifically addresses those BNPL products that are repaid in four (or fewer) interest-free installments. These BNPL products are also sometimes referred to as ‘Pay-in-Four’ BNPL products and generally require an initial down payment of 25%, followed by three additional installments due every two weeks.

It’s important for consumers to know which type of BNPL product they are using to understand any potential impact on their credit score.

VantageScore credit scores are generated with data from the three Nationwide Credit Reporting Agencies (NCRAs). Currently, some Buy Now, Pay Later companies do not report information to the NCRAs, which means that some BNPL data does not appear on consumers’ credit reporting files and may not impact their VantageScore credit score. However, some companies do report BNPL data, and those BNPL loans can impact those consumers’ credit scores.

Incorporating BNPL data into credit scores may have significant benefits for both consumers and lenders. Consumers should know that if they miss a payment on their BNPL loan or their account goes into collections, it can negatively impact their credit score if a retailer reports BNPL data. As with any form of credit, borrowers should use BNPL loans wisely and repay them on time.

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